The November 2025 Client Newsletter

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Welcome to the November 2025 SETWorks Client Newsletter! We are excited to share new developments and monthly updates with you.

 

In this edition:

  • Where will SETWorks be next?
  • Community: Tips and Tricks from the SETWorks network
  • Featured Feature: Training/Certifications/Expiration Field Utility
  • Recommended Report of the Month: Staff Account Details Report
  • This Month with SETWorks: Build Face Sheet/AR Report Builder
  • SETWorks Spotlight: Values Award

Brought to you by Julia Hefferon and Scout Dearth

Where will SETWorks be this month?

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Heather + Lynette with OPRA President Pete Moore at the 2025 OPRA Annual Conference in Columbus, OH

Julia, Erik + Sulley the Therapy Dog at the 2025 NADSA Conference in Chicago, IL

We’ve had a great time at the conferences we’ve attended so far this year!  

Contact us if you’ll be at any of our upcoming events, we'd love to connect with you!

  • Nov 10-11 // CAADS Fall Conference // Orange, CA
  • Nov 18-19 // Starling Conference // Branson, MO
  • Nov 19-21 // OACB Annual Convention // Columbus, OH

Tips and Tricks from the SETWorks Community

💖 November is National Diabetes Awareness Month

🖋️ How to write the perfect AI prompt

😵‍💫 Using multiple passwords? Single-Sign On is available in SETWorks

🍏 Get ahead of it: here's how to create a company AI policy

🚛 "My client moved away. Can I remove a Consumer from SETWorks?"

🔷 Don't miss our Advanced Report Builder Workshop Series!

🎃 The October Client Newsletter

Explore More!

NEW! Forms Functionality:
Present User Signature Option

Collect multiple staff signatures quickly, without logging out of SETWorks! Simply select the Present User (who’s not logged in), add their signature spot, and both users enter their PINs. The form will note that the signature was collected from the logged-in user’s account.

 

This is a great option for in-person signing sessions when staff are sharing a device, or for any form that requires multiple signatures, from intakes and ISPs to staff reviews!

Learn More!

Featured Feature:
Training/Certifications/Expiration Field Utility

The Training/Certifications/Expiration Field Utility helps you easily keep track of important training and certifications for staff, consumers, and employers. This tool can add CPR, Meds Administration, Annual Reviews, Photo Consents, and many other required information fields directly into each profile so everything is stored in one place.

 

Additionally, this utility allows you to mark items as required prior to billing and set the expiration as active for all users. Overall, it’s a helpful tool to stay organized and make sure nothing important gets missed! 

Check It Out!

Recommended Report of the Month:
Staff (User) Account Details Report

The Staff (User) Account Details Report gives you a clean and comprehensive snapshot of every user in SETWorks. This is great for quick reviews, monthly check-ins, or annual data clean-ups. The report neatly displays each staff member’s name, account, email, last login date, authorization permissions, role, department(s), and start/termination dates.

 

With all this information in the same report, it’s easy to track access and keep user records up to date!

Learn More About User Maintenance

This Month with SETWorks:
Build Face Sheet/AR Report Builder

Join us this November for an in-depth look at creating a custom face sheet using the Activity Record Report Builder. Learn how to streamline data presentation, highlight key client information, and optimize your face sheet for better insights and efficiency.

 

Whether you’re new to the activity record report builder or looking to refine your process, this session will provide practical, step-by-step guidance and expert tips to help you get the most out of the tool.

Join us at the next SETWorks Webinar!

Wednesday, November 19 at 12 PM Central

Presenter: Shawna Stalker, Industry Consultant at SETWorks

👉  Reserve your seat today!

Last Month's Webinar: Goal Configuration: Individual vs. Group Keys

⭐️ SETWorks Spotlight ⭐️

Every quarter, SETWorks honors a team member who exemplifies the SETWorks values.

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In Q2 of 2025, the SETWorks Values Award was given to Andrew Harris, Engineering Manager and Senior Software Engineer 1. Andrew specializes in billing and EVV integrations across many states and is an admirable leader on the Engineering Team.

 

His deep passion for the I/DD community is evident through his work ethic, dedication, and commitment to empowering clients.

Thank you, Andrew, for everything you do to help both clients and your team members be successful, and for being a vital part of the SETWorks team!

Share your knowledge with us at SETWorks!

 

SETWorks hosts internal monthly Lunch 'n Learn sessions where we learn about various aspects of disability services. Whether you have started new services at your organization, achieved successes with processes and features, or have insights into the impacts of changes and legislation, we want to partner with you to share your story!

Let's Connect!

The SETWorks Essentials

Your usage at a glance: SETWorks Usage Summary

How to use all things SETWorks: Monthly SETWorks Webinars
You don’t want to miss this: SETWorks Product Updates
🎁 Earn an exclusive gift and $1K toward your monthly SETWorks invoice

Resources available to you: SETWorks Resource Guide

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SETWorks | 1520 Clay Street |  North Kansas City | MO | 64116